Manage your account with MyCKH
You can manage your account you way with MyCKH. Register your account for an instant look at your latest statement and easy access to many of our services.
MyCKH is the quick and convenient way to manage your account 24/7.
Once you have registered with MyCKH, you can:
- View your latest balance and charges
- Report repairs
- Make a payment
- Apply to move home
- Tell us you want to end your tenancy
- Update your contact details
- Report fly-tipping
- Request a copy of your tenancy agreement
- And much more.
Getting started with MyCKH is easy, you just need your payment reference number, date of birth and an email address.
Your payment reference number is a 9 digit number that we included in any letters or emails about your rent account. If you have a rent card, you will find it on that. If you do not know what your rent account number is, our Customer First team are happy to help. Start a live chat, call us on 01733 385000.
You will be asked to set a secure password. We recommend you choose a strong password that you do not use for any other accounts to keep your personal information as safe as possible.
We only use the information you provide when you register for MyCKH to allow you to manage your account online and access our services.