Our Directors
Claire Higgins, Chief Executive
Before joining Cross Keys Homes in September 2004, Claire spent seven years as Executive Regional Director for Housing 21, a national housing and care provider for older people. Claire took over as Chief Executive of Cross Keys Homes in November 2014.
Claire is the Vice Chair of the Board of PlaceShapers and holds the Chair of Homes for Cambridgeshire and Peterborough. Locally, Claire is involved with a number of partner organisations. She is also very proud to be the Chair of Peterborough Keys Academy Trust.
In 2021, Claire was awarded an MBE for services to housing in recognition of a career dedicated to bringing affordable homes and support to the communities who need them.
Contact Claire.
Michael Heekin, Executive Director of Finance
Responsible for: loans and financing, contracts
Mary Bryce, Director of Operations
Responsible for: rent and arrears, specialist support, managing your tenancy, community hubs, events and activities, customer service, complaints, Cross Keys Care, retirement communities, short stay accommodation for people experiencing homelessness.
Lynda Murawski, Director of External Affairs, Communications, Marketing and Customer Experience
Responsible for: providing information to residents, promoting CKH to others, defects in new build homes, investigating disrepair claims, monitoring our progress with new build homes.
Stuart Fort, Director of Asset, Housing Needs and Estate Management
Responsible for: repairs and maintenance, planned and cyclical works, shared spaces, cleaning services, home ownership, letting our homes, health and safety, annual rent and service charges review.
Andy Gipp, Director of Corporate Services
Responsible for: storing and protecting your data, shared ownership sales, looking after our offices and fleet vehicles, HR services, IT services, diversity and inclusion, health and safety, compliance with the Consumer Standards.
Gary Clarke, Technical Director, Northminster
Responsible for: finding potential new development opportunities, delivering new homes.
Ruby Surpal, Finance Director
Responsible for: invoices and payments to contractors, monitoring budgets, reporting our annual financial performance, annual rent and service charges review