We are working with Pexel
We want to know what you think of our services and how you feel about us as your landlord. This is part of a new requirement from the government that says we must collect feedback about how satisfied you are with our services and publish them once a year.
We are working with an independent organisation called Pexel to help us gather your feedback. A selection of residents will be chosen at random to take part in the survey, so you may be contacted directly by Pexel. They may send you an email, a text, or call you on the phone. Whichever way you choose to take part in the survey, it should take you less than 5 minutes.
We will be conducting these surveys four times throughout the year. Only a small number of residents will be contacted each time, so if you hear from Pexel please take the time to share your views, as they really make a difference.
We’ll use the results of the survey to help us plan future improvements and make sure we’re delivering the best services we can.
Learn more about Tenant Satisfaction Measures.